Great Teams Foster These Five Behaviors - Do You?
Great Teams Foster These Five Behaviors – Do You?
One of the biggest complaints that I have addressed in the workplace during the past 28 years is that people do not feel safe speaking up and trusting others. They hide their true selves and feelings from others for fear of being ridiculed or ostracized. Many employees report that they have been victims of workplace bullying, mismanagement and gossip. What is your biggest team complaint? Are you part of the problem or part of the solution?
Statistics show that unhealthy work conflict, combined with lack of trust and transparency cost businesses lost time, money and productivity. A survey conducted by CCP Inc. found that U.S. employees spent 2.8 hours per week dealing with conflict. This amounts to approximately $359 billion in paid hours or the equivalent of 385 million working hours. Conflict in the workplace amounts to time and money spent not helping customers, filling orders or doing the job employees were hired to do. These factors all lead to a weak workplace culture with low growth potential. What is this costing your organization?
Last year, I had a client share that her culture does not allow her to look weak in any way so she continued to muster strength at work and at home even though a big part of her was afraid to fail and show any weakness to others. Our work together has been around the first behavior of trusting herself and being vulnerable to make mistakes; once you can demonstrate that behavior for yourself then you grant that permission to others.
There is another way. I call it the path least traveled because many avoid the journey that takes both courage and willingness to look one’s self in the mirror. Choosing to walk the path involves building trust and vulnerability within yourself and your team. Going this direction also reaps the most internal and external rewards. One CEO that I have worked with shared, “It is about getting comfortable being uncomfortable.” It is about allowing more of yourself to be seen by others. These human condition skills around trust and vulnerability can be applied in every domain in life: senior team alignment, project teams, boards, co-workers, spouses, partners, and friends and family.
This year, TEAM Performance is implementing a new solution called the Five Behaviors of a Cohesive Team, based on Patrick Lencioni’s best-selling book, The Five Dysfunctions of a Team. TEAM chose this solutions-based program to address workplace issues around trust and vulnerability and to encourage companies to build a strong foundation of trust that eventually fosters improved teamwork and results. Five Behaviors of a Cohesive Team has the following components that teams master based on the needs of their work culture:
- Vulnerability trust
- Mastering healthy conflict
- Committing to ideas and embracing teamwork
- Peer to peer accountability
- Achieving desired results
When teams have the courage to embark on the Five Behaviors of a Cohesive Team journey, the starting point is with a foundation of trust with an added dimension of vulnerability. As you travel the path, each behavior builds upon the next. Where do you unite as a team? Do you feel safe enough to take your true self to work and have the courage to make the needed changes? What would it look like to have an amazing team that trusted one another enough to move to the next level? Imagine what is possible.
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